Tag: sales
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Building Success with Evolved Contact: A Case Study in Multi-Channel Contact Centre Solutions
In today’s fast-paced business world, keeping up with high customer demand can be a daunting task. For one of Australia’s top home builders, the challenges of managing a high volume of enquiries were causing a snowball effect of issues. That’s when the home builder turned to Evolved Contact, a leading contact centre provider. In this…
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Why Using a Local Call Centre Is Key to Building Strong Customer Relationships
In today’s fast-paced business world, delivering exceptional customer service is more important than ever. And one key factor in achieving this is having a reliable and effective call centre. But not all call centres are created equal. By using a local call centre, businesses can build stronger customer relationships by providing personalised service that meets…
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From Cold Calls to Warm Leads: The Art of Effective Sales Prospecting
Effective sales prospecting is essential for any business looking to grow and succeed. By identifying your ideal customer, researching your prospects, using multiple channels, personalizing your approach, and providing value, you can increase your chances of making a sale and building long-term relationships with your customers. In this article, we’ll explore some of the most…
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5 Ideas for Building a Next-Gen Outbound Sales Strategy
Outbound sales can be a challenging and time-consuming process, but there are several strategies and tools you can use to improve your results. In this article, we discuss five effective strategies for optimising your outbound sales, including personalisation, marketing automation, sales engagement platforms, chatbots, and AI-powered analytics. By implementing these tactics, you can streamline your…
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Maximising Lead Qualification: Best Practices and Techniques
Maximising Lead Qualification: Boost Your Sales with Best Practices and Techniques! Discover the key strategies and technology to effectively qualify leads, prioritise prospects, and boost your sales. From lead scoring to marketing automation, learn how to optimise your lead qualification process and drive business growth.
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Why Outsourcing Lead Generation and Sales Can Help Future-Proof Your Business During Economic Uncertainty
In today’s uncertain economy, businesses need to be proactive in finding ways to stay competitive and prepare for a potential recession. One strategy that can help is outsourcing lead generation and sales. By outsourcing these departments, businesses can reduce overhead costs, increase productivity, and gain access to specialized expertise and technology. Additionally, outsourcing can provide…
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The Psychology of Appointment Setting: Understanding and Influencing Human Behaviour
Learn how to increase the effectiveness of your appointment setting by understanding consumer behavior, using persuasive language, building trust and rapport, and tailoring your approach to their communication preferences. Read our article on the psychology of appointment setting now!
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Unlocking new revenue streams: The Power of Upselling
Upselling is a powerful tool for boosting revenue and growing your business. By suggesting complementary products or services, upgrades, or related items to customers, you can increase the value of each sale and open up new revenue streams. With the right approach and understanding of your customer’s needs, you can master the art of upselling…
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Trends and Predictions for the Future of Sales
The outbound sales industry is constantly evolving, with new trends and developments emerging all the time. In this article, we explore the key trends that are likely to shape the future of outbound sales, including the increasing use of artificial intelligence and automation, the growing importance of personalisation, and the emergence of new technologies. As…
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Boost Your Conversion Rates: Expert Tips for Marketing Managers on How to Get Your Sales Team to Close More Deals
As a marketing manager, generating leads is an important part of your job, but converting those leads into paying customers is the ultimate goal. If your sales team is struggling to convert the leads you generate, it can be frustrating and demoralising. So what can you do to improve conversion rates and get better results…