Tag: technology
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Building Success with Evolved Contact: A Case Study in Multi-Channel Contact Centre Solutions
In today’s fast-paced business world, keeping up with high customer demand can be a daunting task. For one of Australia’s top home builders, the challenges of managing a high volume of enquiries were causing a snowball effect of issues. That’s when the home builder turned to Evolved Contact, a leading contact centre provider. In this…
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How to Develop a B2B Sales Strategy for Complex Sales Cycles
Are you struggling to develop a B2B sales strategy that can handle complex sales cycles? Look no further! This article provides you with actionable strategies, technology suggestions, and stats to help you succeed. Whether you’re looking to improve lead qualification or increase your upselling techniques, we have got you covered. Read on to learn more…
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How to Build a Successful Inside Sales Team: Strategies, Technologies, and Best Practices
Building a winning inside sales team is crucial in today’s competitive business landscape. However, it’s not an easy task. It requires effective leadership, well-designed processes, cutting-edge technology, and a team of skilled sales professionals. With the right approach, though, any organization can create a successful inside sales team. In this article, we’ll explore the essential…
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Maximising Conversion Rates in Outbound Sales: Best Practices and Case Studies
Maximising conversion rates in outbound sales is crucial for businesses in Australia to drive sales success and stay ahead of the competition. This article provides a comprehensive guide on best practices, real case studies from leading Australian companies, and the utilisation of technology to improve conversion rates in outbound sales. Whether your business is just…
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Maximizing Your Phone Calls: The Art of Effective Appointment Setting
Setting appointments effectively is an art that requires a combination of preparation, persistence, and technology. To maximize your success, it’s important to understand your target audience and their needs, wants, and challenges. Researching their industry, company, and social media profiles can give you valuable insights that can help you personalize your approach and create a…
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Tailored Lead Qualification: A Key to Success in the Australian Market
Lead qualification is a crucial part of the sales process and a vital factor for success in the Australian market. Tailoring lead qualification strategies using data and technology can result in increased efficiency, higher conversion rates, and improved customer satisfaction. A well-implemented CRM system, for instance, can aid in tracking and managing leads, enabling sales…
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Why Outsourcing Lead Generation and Sales Can Help Future-Proof Your Business During Economic Uncertainty
In today’s uncertain economy, businesses need to be proactive in finding ways to stay competitive and prepare for a potential recession. One strategy that can help is outsourcing lead generation and sales. By outsourcing these departments, businesses can reduce overhead costs, increase productivity, and gain access to specialized expertise and technology. Additionally, outsourcing can provide…